Privacy Policy
Last Updated: 18-08-2026
This Privacy Policy explains how Sofpick collects, uses, stores, and protects information when you visit our website or use our Enterprise Software Evaluation Platform (“Platform”).
By accessing or using the Platform, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of the Platform, and certain technical information collected automatically.
Account and Contact Information
When you create an account, request a demo, contact us, or use the Platform, we may collect information such as:
- Name
- Business email address
- Company or organization name
- Job title or role
- Contact information
- Account credentials
Evaluation Information
When using the Platform, you may provide information related to your software evaluation, including:
- Business and software requirements
- Evaluation criteria
- Criteria weightings and priorities
- Source weightings
- Stakeholder inputs
- Evaluation preferences
- Other information submitted as part of an assessment
Please avoid submitting confidential, sensitive, or personal information that is not necessary for the software evaluation.
Usage and Technical Information
We may automatically collect certain information about how you access and use our website and Platform, such as:
- IP address
- Browser and device information
- Operating system
- Pages viewed
- Platform features used
- Date and time of access
- Referral information
- Log and diagnostic data
We may use cookies and similar technologies to collect some of this information.
2. How We Use Your Information
We may use the information we collect to:
- Provide and operate the Platform
- Create and manage user accounts
- Process software evaluations
- Generate scores, comparisons, insights, and reports
- Personalize evaluations based on user-defined requirements and priorities
- Improve Platform functionality and user experience
- Respond to questions, demo requests, and support inquiries
- Monitor Platform performance and security
- Detect and prevent misuse, fraud, or unauthorized access
- Communicate important service or account information
- Comply with applicable legal and regulatory requirements
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
3. AI-Assisted Evaluation
Our Platform may use artificial intelligence and automated analysis to support software evaluations.
AI-assisted functionality may process evaluation criteria, requirements, selected information sources, vendor information, weightings, and other relevant inputs to generate scores, comparisons, explanations, and recommendations.
These outputs are intended to support decision-making and should not be treated as the sole basis for a software purchasing decision.
Final vendor evaluation and selection decisions remain with the user and their organization.
4. How We Share Information
We do not sell your personal information.
We may share information with third parties when necessary to operate and support the Platform, including:
- Cloud hosting and infrastructure providers
- Analytics and performance-monitoring providers
- Authentication and security providers
- Customer support and communication providers
- AI and technology service providers
- Professional advisers where necessary
- Government or regulatory authorities where required by law
These providers may process information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.
We may also disclose information in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business, subject to applicable law.
5. Evaluation Data
Evaluation information submitted through the Platform is used to provide the evaluation functionality requested by the user.
We take reasonable measures to protect evaluation data from unauthorized access, disclosure, alteration, or loss.
Where an evaluation is created on behalf of an organization, that organization may control access to and use of the evaluation information associated with its account.
Users are responsible for ensuring that they have the necessary rights and permissions to submit information to the Platform.
6. Data Retention
We retain personal and Platform information only for as long as reasonably necessary to:
- Provide our services
- Maintain user accounts
- Fulfil the purposes described in this Privacy Policy
- Meet contractual obligations
- Resolve disputes
- Maintain security and business records
- Comply with applicable laws
Specific retention periods may vary depending on the type of information and the purpose for which it is processed.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored through the Platform.
Users are responsible for maintaining the confidentiality of their account credentials and notifying us of suspected unauthorized account activity.
8. Cookies and Similar Technologies
Our website and Platform may use cookies and similar technologies to:
- Enable essential functionality
- Maintain user sessions
- Remember preferences
- Understand Platform usage
- Measure website performance
- Improve our services
Where required by applicable law, we will request consent before using non-essential cookies.
You may also be able to manage cookies through your browser settings or our cookie preference tools, where available.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain uses of your information
- Request a copy or transfer of eligible information
- Withdraw consent where processing is based on consent
These rights may be subject to legal limitations and exceptions.
To exercise an applicable privacy right, contact us at xyz@erpsolutions.com
10. International Data Transfers
Our Platform, service providers, or technology partners may process information in countries other than the country where you are located.
Where required, we use appropriate safeguards for international transfers of personal information in accordance with applicable data protection laws.
11. Third-Party Links and Sources
The Platform may reference, integrate with, or provide access to information from third-party websites, research sources, vendors, or services.
We are not responsible for the privacy practices of third parties. We encourage users to review the applicable privacy policies before providing personal information directly to third-party services.
12. Children’s Privacy
The Platform is intended for business and professional use and is not designed for children.
We do not knowingly collect personal information from children below the minimum age permitted under applicable law. If we become aware that such information has been collected improperly, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Platform, business practices, technology, or legal requirements.
When we make material changes, we will update the “Last Updated” date and provide additional notice where required by applicable law.
14. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact:
Email: xyz@erpsolutions.com
Website: sofpick.ai